Government Directory® 2023-2024

643 LEGAL SERVICES GOVERNMENT DIRECTORY™ | BROUGHT TO YOU BY: DOTCOM AFRICA (PTY) LTD LEGAL PRACTICE MANAGEMENT Billetterie ® LEGAL PRACTICE MANAGEMENT Software is a specialised solution for law firms. It simplifies the interaction between your law firm practice and your clients. Using a catalog-based interface, clients can apply for, and request services such as litigations, advisory, intellectual property. The system manages the firm-level processes, using pre- defined service level parameters. The logic enables the system to allocate work, faciltate external communications, generate case-related reminders and escalations to ensure timely delivery of the service. It also provides a self-service feature that is facilaited by a chatbot and a knowledge base. SERVICE PROCESS DIGITISATION THE FUTURE OF SERVICE MANAGEMENT 1 2 3 5 4 BUSINESS FACT SHEET info@billetteriesoftware.com 264Turbit Avenue, HalfwayHouse, Midrand 1685, South Africa More information relating to the Legal Paractice Management Software and other modules of Billetterie can be found on www.billetteriesoftware.com. • A step by step guide on how to use the LPM • Answers to frequently asked questions. • LPM overview and operational videos Additional Information Deployment options: LPM is available as an on premise installation (prefered for bigger firms) or in the SaaS (Software as a Servive) option (recommended for small to medium-sized firms). Portfolio Manager, Events Calendar, Service Level Mnagement, Time and Expense Tracking, Billing & Invoicing, Law Firm Dashboards & Reporting, Matter Management, Task Management, Omnichannel Client Experience, Document Management, Knowledge Management, Security. Key Features A flexible and fully customisable solution that handles all case matters and records: Scheduling daily activities on the events calendar Automating the creation of de- fault tasks or matters. Automating the tracking of due dates. Default document templates for different practice areas. Creating and applying work- flows for day to day tasks. Why Use Billetterie LPM utilises the Billetterie platform’s integration feature. The feature optionally supports secure system-to-system integrations, for the purpose of sharing service management information e.g. initiating service requests, reporting, escalations, records archiving. For the intellectual propertymodule , the integration to the national registry is native. This allows the querying of statuses and e-filing of single and multiple applications. Integrations Intellectual Property, Litigations, Conveyancing, Criminal Law, Business and Compliance, Estate Planning Law, Family Law, Immigration Law, In-House Counsel, Personal Injury Law, Real Estate Law, General Law, Government Law. Others can be added. Practice Areas